The only economic question here is what economic value does SupportBee put on a paidlink on their site? If it were less than $6,000 then they win by giving the link to Gigya, if its more then they should just pay the $6,000/yr. (or use a different service).
I think this is almost the right question. The real one would compare the cost of having a paid link on their homepage, the cost of the service ($6000) and the value of the service. If the service isn't worth the cost of the paid link or of outright purchase, then dropping the service is the right decision.
I think this is almost the right question. The real one would compare the cost of having a paid link on their homepage, the cost of the service ($6000) and the value of the service. If the service isn't worth the cost of the paid link or of outright purchase, then dropping the service is the right decision.