This is a terrible article. It doesn’t cite its sources and, even worse, invents quotes. It's basically just an ad for some Panto AI tool.

Save yourself some time and just read the official incident report: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1S...

Or the previous Hacker News discussion: https://news.ycombinator.com/item?id=44274563