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>If that's your idea of running a company, throwing out customers who complain publicly instead of fixing the issues, then I wouldn't want to be your customer.

You misinterpreted my reasoning and took it somewhere else :)

>No, they should serve someone who criticizes the same as any other customer. You might not be able to shout it inside their restaurants (that's their business), but they should have no right at all to refuse you based on what you say to your twitter or blog or whatever.

If you do something that negatively affects my company, without giving my company a fair chance/benefit of doubt, but ironically try to benefit from it, then I would have no problem revoking you of my services. Even If I'm the only available option to you. Of course I am welcome to constructive criticism and bashing me on your blog is totally fine. I will try to fix my mistakes. But it is different if you mis-inform your readers that I'm a bad company and if you use my company's services behind the scenes because it's one of the best options for you, then that is hypocrisy and the day when I find out it's basically game over for you. Because what you essentially did was:

1) Abuse of power. (You had hundreds of followers on your blog and negatively marketed my company to them on purpose)

2) Absolutely zero journalistic integrity. (for the same reason as 1)

>Third, their food might suck, but you find the prices great, compared to the alternatives (or vice versa).

3) Backstabbing and hypocrisy. (You betrayed your readers, my company and tried to benefit in the process).

At the end of the day, every company needs to profit. If you seem to be in it's way, I don't think it's wrong to get you out of it's way. And companies don't need such customers either. It would be shooting in their foot, literally.

>Saying they sucks and then eating it, it's perfectly normal.

Seriously? If that's not hypocrisy, I don't know what else is.



> then that is hypocrisy and the day when I find out it's basically game over for you

Hypocrisy is not illegal (nor should it be). Not honoring contracts, on the other hand, is (and it should be).




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